I have a pixma mg5220 printer and an hp laptop running windows 8. the printer keeps going off line despite the fact that i have re-installed it multiple times.. By accessing the printer's network settings page via a web browser as described by bob4's solution, you can disable ipv6 for only the printer; thereby leaving the overall ip settings set to access ipv6 when necessary.. Printer is offline . when attempting to print in a wireless lan environment, message printer is offline may appear. there are several possible causes for this message. refer to the following list of recommendations then click on the link to open the article and resolve your issue..
The printers show up and the canon is pictured with a green checkmark on it, but if you scroll over it, a small popup box comes up and says, "status: offline, status: not connected".. The printer keeps going offline, which leads me to believe there may be a firmware or setup problem wityh the printer. will contact canon support shortly. report inappropriate content. Canon printer keeps going offline and won't print. original title: please help .using w10 printer canon pixmam494 status show printer offline all the time.sometimes print as it is sometimes does not print at all..
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